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Products that have no fault found due to manufacture or materials defects may be charged at the following rate:
Thermoscreens service department will undertake to attempt repair of Thermoscreens products covered under the standard warranty providing that they are installed within the design envelope of the specific model and variant. This will include all mainland UK addresses. Thermoscreens reserve the right to use third party companies for geographical or availability reasons. Thermoscreens will attend site and repair free of charge if the fault found is covered under the warranty period and is a result of defective materials or workmanship and has been installed as per the installation manual and within the design envelope.